Terms and Conditions
§ 1 Scope, Customer Information
(1) The following General Terms and Conditions (GTC) regulate the contractual relationship between our online shop and consumers who purchase perfume and cosmetic products.
(2) The contract language is German.
§ 2 Conclusion of Contract
(1) The offers in our online shop do not constitute legally binding offers, but a non-binding invitation to purchase.
(2) You can put one or more products in the shopping cart. During the ordering process, you enter your data and wishes regarding payment method, delivery terms, etc. Only when you click the order button (“Order with payment”) do you make a binding offer to conclude a purchase contract.
(3) The confirmation of receipt sent immediately by email simultaneously declares acceptance of the offer and the purchase contract is thus concluded.
§ 3 Customer information: Storage of the contract text
(1) Your order with details of the concluded contract (e.g. type of product, price, method of payment) will be stored by us.
(2) You can access the Terms and Conditions at any time via our website.
§ 4 Customer information: Correction notice
(1) You can correct your entries at any time before submitting the order by using the delete key.
(2) We will inform you about further correction options as you go through the ordering process.
(3) You can terminate the ordering process completely at any time by closing the browser window.
§ 5 Statutory liability rights for defects
(1) There are statutory liability rights for defects. If a delivered perfume is damaged or faulty (e.g. bottle damaged, spray mechanism defective, wrong item delivered), you have the right to repair (replacement delivery) or refund.
(2) The following are excluded from liability for defects:
- Smell preferences or intolerances: Personal preferences or allergic reactions are not considered defects and do not entitle the product to return.
- Products that have already been opened or used, unless there is a material defect.
(3) The statutory warranty period is two years from delivery.
§ 6 Limitation of Liability
(1) We shall not be liable for slight negligence unless it concerns essential contractual obligations (e.g. delivery of a flawless product).
(2) Liability in the following cases remains unaffected:
- damage to life, body or health
- Intentional or grossly negligent breaches of duty
- Guarantee promise (if a guarantee was expressly given)
- Claims under the Product Liability Act (ProdHaftG)
§ 7 Right of Withdrawal & Return
(1) Cancellation period: You have the right to cancel this contract within 14 days without giving any reason.
(2) Exclusion of revocation:
- The right of withdrawal expires prematurely for sealed products if the seal has been removed after delivery (Section 312g Paragraph 2 No. 3 BGB).
(3) Refund:
- After receipt and inspection of the return, the purchase price minus shipping costs will be refunded.
- The return costs are borne by the buyer.
(4) To exercise your right of withdrawal, please send us a written declaration of withdrawal by email or post.
§ 8 Payment Methods
The following payment options are available in our shop:
- American Express
- Apple Pay
- Google Pay
- Klarna
- maestro
- Mastercard
- PayPal
- Shopify Pay
- Visa
§ 9 Delivery & Shipping
(1) Shipping time:
- We order the goods directly from our supplier Chogan in Italy. This may result in longer delivery times.
- The stated 14-day delivery time is usually not achieved.
(2) Shipping service provider:
- Delivery is via DHL or GLS to the address provided by the customer.
§ 10 Retention of Title
The goods remain our property until full payment has been made.
§ 11 Online Dispute Resolution & Consumer Disputes
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/
§ 12 Final Provisions
Should any clause of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.