Right of withdrawal – return & refund | Ihr-Parfum.de

cancellation policy

right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must:

Anastasia Barkov
Hegelstraße 8
78554 Aldingen
E-Mail: kontakt@ihrparfum.de

by means of a clear statement (e.g. by email or post) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to the following products:

  • Goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (according to Section 312g Paragraph 2 No. 3 of the German Civil Code).
  • Already opened or used perfumes and care products, as they cannot be resold for hygienic reasons.

consequences of revocation

If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation.

For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you. Under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

return of the goods

You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the 14-day period.

Return address:

Anastasia Barkov
Hegelstraße 8
78554 Aldingen

You will bear the costs for returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

To:

Anastasia Barkov
Hegelstraße 8
78554 Aldingen
E-Mail: kontakt@ihrparfum.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

  • Ordered on (*) / received on (*)
  • Name of the consumer(s)
  • address of the consumer(s)
  • Signature of the consumer(s) (only if notification is on paper)
  • Date

(*) Please delete if not applicable.