shipping information
🚚 Shipping information
Here you will find all important details about shipping costs, delivery times and our shipping service providers.
📦 Delivery time & shipping process
We order your favorite products daily directly from our supplier Chogan in Italy . As soon as the goods are shipped from there, they are delivered to our warehouse.
- Delivery time: 10–14 working days (in exceptional cases it may take longer).
- Processing & Shipping: Within 48 hours of arrival.
- Note: Holidays or supplier delays may affect delivery times – we will inform you by email in such cases.
🔍 Shipment tracking
Once your package has been shipped, you will receive a tracking number via email :
- 📦 Germany: DHL shipment tracking
- 🚚 Other countries: GLS tracking
💰 Shipping costs
| 📍 Country | 🚚 Shipping service | 💰 Standard shipping | ✅ Free shipping from |
|---|---|---|---|
| Germany | DHL | 4.90 € | 35 € |
| Austria | GLS | 9.90 € | 100 € |
| Belgium, Czech Republic, France, Hungary, Luxembourg, Netherlands, Poland | 9.90 € | ||
| 🌍 Other countries | GLS | 19.90 € | 150 € |
🌍 Countries with shipping option
We deliver to the following countries:
🇪🇺 Europe: Åland Islands, Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Denmark, Estonia, Faroe Islands, Finland, Gibraltar, Greece, Guernsey, Vatican City, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Republic of Moldova, Monaco, Montenegro, North Macedonia, Norway, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom.
ℹ️ Further information
- 📦 Germany: Shipping is exclusively via DHL .
- 🚚 Other countries: Shipping is done with GLS .
- 🚀 We currently do not offer express shipping .
- 📢 If your package arrives damaged, please contact us within 48 hours of receipt.